the leading remote system “Secomea” your Gallus press is equipped best
in class whenever help is needed and valuable production time is at
stake. In combination with Gallus Helpdesk’s expertise know-how, we
offer you a special bundle to minimize machine downtime, increase
production time and accelerate solution identification in case of an
Secomea Remote Tool: Secomea’s solution is among the leaders
of its kind in the industry, deployed and used by major machine builders
and system integrators all over the globe.
Gallus Helpdesk: Gallus
offers three remote support service levels - Classic, Plus and Premium. Those differ in availability of the Gallus Helpdesk, in reaction time
and priority. As a result, the Remote Support Service offerings can be
matched precisely to the specific requirements of the different types of
production facility, providing you with the best possible support.
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Or contact us for more information:SGA.HelpdeskKoordination@heidelberg.com